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Product Safety

We stand by the quality of our products and are pleased to offer an extended 60-day warranty for our Hair Clips specifically designed to address defects identified after prolonged use. This extended coverage demonstrates our commitment to your satisfaction and to offer peace of mind.

Nature of Products

Our products are formulated with natural botanical actives and oils, hence colours and scents might differ slightly by batches.

Colours of our products might change gradually over time due to the nature of ingredients used, but this does not affect the efficacy of our products.

Usage and Storage

Usage

It is essential to consistently adhere to the product usage after opening (in months), as specified on the product box or label.


Storage

Store your products in a cool, dry location away from light. Avoid exposing products to water, especially oil-based ones, as they do not contain preservatives.

General Safety

Ingredient List

We are committed to complete transparency and disclose all ingredients used in our products, except for the proprietary blend of essential oils listed as 'Parfum/Fragrance'. It's important to note that we do not conceal any synthetic chemicals or fragrance oils under the term 'Parfum' or 'Fragrance'. Prior to making a purchase, we encourage you to review the ingredient list to ensure compatibility with any allergies you may have.

Contact us through our chat function, contact form or email us at hello@eartha.world if you have any allergies and we'll be more than happy to provide recommendations.

Terms and Descriptions

The terms 'natural', ' botanicals', and 'plant-based' do not guarantee product safety, read and follow instructions with care.

Our products are not intended to diagnose, treat or cure any medical conditions. Please consult a medical practitioner before product usage if you have any pre-existing conditions.

All information, content and product descriptions within our website are for reference purposes and are not intended to substitute advice given by a physician or licensed healthcare professionals.

Pregnancy and Nursing

Pregnancy-Safe and Nursing-Safe are indicated in the product pages under the 'More Information' tab based on IFPA (International Federation of Professional Aromatherapists) and supplier guidance, as well as extensive research on the suitability of ingredients for women who are pregnant or nursing, and should only be used as a reference point.

It is recommended to avoid the usage of essential oils in the first trimester of pregnancy. The first trimester is the most critical period of pregnancy, and any risk of exposing foetus to toxic substances should be strictly avoided.

Always consult and inform your primary medical practitioner or physician before using products, and inform them of any products you are using.